We strive to provide a high-quality experience for all subscribers.
Eligibility
Refund requests must be submitted within 30 days of the original purchase date. Approved refunds are processed within 5–7 business days using the original payment method.
Non-Refundable Situations
Change of mind after substantial use
Failure to read product descriptions
Market losses or trading performance
User technical setup issues unrelated to platform functionality
Processing
Approved refunds will be processed using the original payment method.
Response Time
Refund requests are typically reviewed within 5 business days.